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PRIVACY
We guarantee your privacy.
At Newport Tides, we are committed to protecting your
privacy. Newport Tides does not sell, trade or rent your
personal information to other companies. We use the information we collect about
you to process orders and to provide a more personalized experience. Newport Tides will not collect any personal information about you except
when you specifically and knowingly provide such information.
It may be helpful for you to know how we use the information we collect:
 When you order,
we request your name, e-mail address, mailing address, telephone number, credit
card number and expiration date. This allows us to process and fulfill your
order and to notify you of your order status.
When you enter
a contest or other promotional feature, we may ask for your name, address
and e-mail address so we can administer the contest and notify winners.
We may also
use the information we collect to notify you about important changes at Newport Tides and special offers we think you will find valuable.
By using our Web site, you consent to the collection and use of this information
by Newport Tides. If we decide to change our privacy
policy, we will post the changes on this page so that you are always aware of
what information we collect, how we use it, and under what circumstances we disclose
it.
If you are under 18 years of age, you must have your parent or guardian”s permissionto order.
GUARANTEE
Newport Tides stands behind our products and guarantees your
satisfaction.
We guarantee our products.
Newport Tides promises to deliver high-quality
products in good condition. If, for any reason, your purchase is not satisfactory,
we will gladly replace it or refund your money (excluding delivery charges).
Simply return your merchandise with the original paperwork and packaging within
30 days of receiving your order. We promise to process your request in a timely
manner.
We guarantee first-class customer service.
Newport Tides is committed to making you happy. If you have any
questions or concerns regarding our products or services,please contact us
at 401-218-3113, or e-mail info@newporttides.com.We
will respond to or acknowledge your inquiry within one business day.
We guarantee your security.
Every time you shop with Newport Tides, you are backed by our security
guarantee. When you are shopping at Newport Tides, you are shopping on our secure
server, which encrypts all of your personal information,including name, address
and credit card number. All credit card transactions made on the Newport
Tides Web site are protected using industry standard SSL Security. All
Newport Tides credit card transactions are cleared through our secure servers
that are protected from fraud with a certificate from Verisign.
To view certificate information in Windows Internet Explorer: While in our
secure order area, right-click on the bottom portion of one of our checkout
pages and select the Properties item. In the Property Sheet window that appears,
select the Certificates button to see certificate information. Please note:
the Macintosh version of Internet Explorer does not support this functionality.
To view certificate information in Netscape Navigator: While in our secure
order area, right-click (control-click on the Macintosh) on the bottom portion
of one of our checkout pages and select the Page Info item.
We are so confident that your information cannot be compromised as a result
of shopping at Newport Tides, we guarantee your protection in the event of
unauthorized interception and use of your credit card.If you think your credit
card has been compromised as a result of shopping at Newport Tides, please
contact your credit card provider immediately.Most banks either cover all charges,
or limit your liability to $50.We guarantee that if your card was compromised
as a result of shopping at Newport Tides and your bank does not cover
all charges, we will compensate you for the amount of your liability, up to
$50.
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